Privacy Policy

Texas Fruit Festival — Privacy Policy

Last Updated: (2025/11/08)
Operated By: Electric Dreamscape LLC dba Texas Fruit Festival (a Texas single-member LLC)
Website: http://texasfruitfestival.com

This Privacy Policy explains how Electric Dreamscape LLC dba Texas Fruit Festival (“we,” “our,” “us”) collects, uses, stores, and protects personal information obtained through the Texas Fruit Festival website (the “Site”), ticket sales, volunteer registration, email communications, and event participation.

By using this Site, purchasing a ticket, registering as a volunteer, or attending the Festival, you consent to the practices described in this Policy.

1. Information We Collect

We collect the following information when you use the Site or purchase a ticket:

Personal Information (provided by you):

  • Name
  • Email address
  • Phone number
  • Billing or mailing address (if provided at checkout)
  • Ticket and order history
  • Volunteer-related information (if applicable)

Payment Information:

  • Payments are processed securely through Stripe.
  • We do not receive or store full credit card numbers.

Automatically Collected Information:

  • Device type, browser information, and IP address
  • Website usage data (pages visited, time on site, etc.)
  • Cookies used for session functionality and analytics

2. How We Use Your Information

We use your information to:

  • Process ticket purchases and volunteer registrations
  • Communicate event details and updates
  • Respond to inquiries and support requests
  • Improve website performance and user experience
  • Send Festival-related announcements or newsletters (only if you opt in)

We do not use personal data to make automated decisions or profiles.

3. Email Communications

By purchasing a ticket or registering as a volunteer, you may receive:

  • Order confirmations
  • Event schedule updates
  • Required attendance or preparation information

You may separately choose to opt in to optional newsletters.
You may unsubscribe at any time by clicking “unsubscribe” in the email footer.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information only with:

  • Stripe (for secure payment processing)
  • WooCommerce / WordPress (for order management)
  • Email service provider (for event communications)
  • Lodging providers only if necessary for confirming your reserved festival housing

We require all service providers to follow reasonable data protection practices.

5. Cookies and Tracking

Our website uses cookies to:

  • Store session and cart information
  • Improve website functionality
  • Generate anonymous analytics data (e.g., Google Analytics)

You may disable cookies in your browser settings, but some website features may not function properly.

6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill ticket or volunteer services
  • Comply with legal, accounting, or tax obligations
  • Maintain festival attendance history for credit/refund verification
    (See Refund Terms in the Terms of Service)

7. Security

We use reasonable administrative, technical, and physical measures to protect your information.
However, no method of transmission over the Internet or storage system is 100% secure.
You use the Site at your own risk.

8. Photography and Media

By attending the Festival, you may be photographed or recorded.
Use of your likeness for promotional purposes is governed by the Terms of Service, not this Privacy Policy.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those third parties.

10. Access, Update, or Delete Your Information

To request:

  • A copy of your data,
  • A correction,
  • Or a deletion request,

Contact us at the information listed below.
We will comply with requests as required by applicable law.

11. Children’s Privacy

Attendees under 18 must be accompanied by a parent or legal guardian.
We do not knowingly collect personal information from minors without guardian consent.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
The “Last Updated” date at the top of the page will reflect the latest revision.

Contact

Texas Fruit Festival
Austin, Texas
TexasFruitFestival.com/contact

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